Category: Vegan
Rating 8.4
A mixed bag for a variety of reasons
For details of how the rating is calculated as well as what we rated each category, please refer to the video review. In this post, we have a review of the vegan restaurant, Belse! Reading, not your style? Watch the video review below!
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Food: The food was pretter tasty overall. We agreed that they have a unique approach to crafting traditional dishes like burgers and soup in a unique way. Our only criticism is that the portions could be bigger based on the prices (More on this in the price section)
Atmosphere: With Belse being in Uptown, that already to some degree boosts the atmosphere. Couple that with the lighting and style of the restaurant itself and you can’t go wrong! The music was just at the right level where it sets a relaxing mood while at the same time, we could hear each other talk. Truth be told, more restaurants could learn from following Belse’s example in this area.
Customer Service: This is the most controversial category for us. The service by our waiter was great. We never had to ask for refills and he was very attentive to us. They were also generally friendly when it came to us setting a reservation. If the story ended there, they likely would have got a perfect score in this area. Sadly, it doesn’t. They combined all of our tabs into one bill without asking us. When asked if they could separate it, they mentioned that payment is handled online. This proceed was not intuitive at all and it took a total of 23 minutes for us all to pay our tabs. On top of this, one of our members got a cheesecake after paying his tab and went to the front to ask if he could pay for it there. They obliged but did so grudgingly. Truth be told, the option to pay at the front should always be there since it’s an industry standard. If they are going to keep the current system of payment, they need to go back to the drawing board.
Price: Even though food was great, when comparing the price to the portions received, Belse falls flat. It is in uptown but we feel that their prices either need to come down or portions need to go up. It was expensive even by vegan restaurant standards.
Overall: Belse offered great food at high prices in a amazing atmosphere with great to mediocre customer service. Sounds like a mixed bag, right!? That why we said it’s a mixed bag for a variety of reasons! Even stills, it’s definitely worth a try.
