Appreciate everyone who came out to the veggie outers 2nd meet up and my birthday bash.The details of what we got and thought are below. Stay tuned for the time and location of next month's meet up
Location: Loving hut (Addison)
Category: Vegan
Dish tried: Every got something different, selected from the menu.
Feedback: Overall mixed. Around 40% of us loved it, another 40% said it was a little above average, and 20 % said it could use a little improvement.
Rating (food): 7.8. This is the average of all our answer put together. (On a scale of 1 to 10). If you want to comment about your side specifically, please do. Everyone who order desert loved it.
Customer service: It is taken into consideration that it’s a family owned restaurant that is still growing. With that being said, the servicing in terms of them being friendly and nice was good but it seems they have trouble accommodating large groups of people in the later part of the day.
Overall (Conclusion): I’ve spoken to those who said theirs could have used a little improvement. They said that other things on the menu intrigued them and their open to trying those. I was also told that that the grading scale was in comparison to other their meat counterparts (An example would be the veggie burger compared to Whataburger). In most cases, the meat used in those scenarios are fried in oils. In these cases, then veggie meat is often prepared without frying. This causes the taste to be a little different. As long as we go into the experience knowing that it will be different, that could make a difference in the rating in the future. As far as customer service goes, I’ve been there at different times of the day and seen how they are when they aren’t too busy, average and very busy. Watching how long it took others to get their meal as well as mine took around 15 to 20 minutes from the time the order is place until its brought to you. I would say the next time the veggie outers pay them a visit, it should be during a slow or average time for them or we can all place our orders ahead of time. Please leave any comments or concerns you have below.