Itso Vegan Review (Grand Prairie)

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Starting off 2019, people started hearing about an all vegan restaurant in grand prairie that would be opening in January offering awesome vegan food. That restaurant was Itso Vegan. After a soft opening in January, they full opened the next month. Since then, you most likely heard mixed reviews. Ranging from the food to sometimes them running out of food in the later hours. Are these things true or are people just doing what they’re best at, gossiping? This is Elijah with the veggie outers and I will be going into our experience when we paid them a visit. Our score is in the video review below.


Food: I am very glad to say this. We had an awesome time when it came to food! The food had a soul food theme and vibe to it that served us well. The MVP would have to be the dishes that seemed to mimic seafood. It brought back memories for some of us back when we used to eat catfish. Up until then, I had never had a vegan version of catfish and I love every second of it. I would keep going on but  the pictures in the video review speak for themselves.


Customer Service: This is probably the most controversial category since you have most likely heard everything under the sun about this. They were very vigilant at our table and checked on us regularly. I have to admit that they checked on us a little more than other restaurants do which is a plus in my book. Unfortunately a few things occurred and they need to be mentioned. When arranging reservation the day before, we were informed that they don’t do reservations but they appreciate a heads up as far as when a big group is coming. This is unacceptable based on current restaurant standards and it needs to change in the near future. Since this was the case our group was split up with a couple sitting at a table dividing us in the beginning. This issue would not occur if a reservation was made and spot could have just been reserved. We should also note that they did run out of food, but most of us had eaten at that point so we were not effected to dramatically.


Atmosphere: Very laid back with with a mix of smooth, R& B and hip hop. It was a little loud which would make sense since they were filled to maximum capacity but it wasn’t loud enough to where we could not hear each other. 


Price: We all agreed that for a vegan restaurant, the prices were about average. The same is true for the portions that were given on the plates.

In summary, we very much enjoyed our selves at Itso Vegan. There were a few hiccups with customer service but most of them are linked to them being a new restaurant. If all goes well, these issues will be fixed over time. We definitely recommend Itso Vegan and they are a strong contender for us to come back to. 

Sankofa Kitchen (Duncanville)

We enjoyed ourselves at Sankofa Kitchen. Seeing as we have been here once before, the only thing that has changed is they now have the impossible and beyond meat burger available for their vegan menu. There were some small hiccups with the customer service but overall the experience was smooth. For details about the restaurant, checkout our 1st review here. You can see our video review for details on what food we got and what our individual ratings were.

The Libertine Bar (Dallas)

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A few of us have gone to the Libertine Bar individually so it was only a matter of time before we payed them a visit as a group. While they may have less vegan options then most places we visit, what they do have is very delectable! This combined with good customer service and setting make for a very favorable experience.


Food: Everyone enjoy the dish they got. It was universal state that it was somewhat about average. The only negative that was mentioned is the Setain tacos had a little too much sauce on them.  With that feedback in mind, you may want to consider telling them to bring the sauce separately so that you can control how much you out in your taco.


Atmosphere: It is a bar so it had plenty of people and music in the background. With that being said, it was louder then other places so if you don’t like loud environments, you may need to take that into consideration. Also note that we visited them on a Saturday night so you can imagine how busy and loud they will be versus going up in the day where it’s quieter. 


Customer Service: Out of all the restaurants we’ve been too, they definitely have one of the best. They we very attentive to us and our food came out VERY fast. All problems with customer service stem from these 2 things and since they had the both nailed, there isn’t any real complaint!


Price: Decent


We had a great experience with Libertine and this makes them a good contender to pay another visit too in the future!

Blatt Beer Review (Closed)

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Category: Vegan Friendly

Rating: 7.5

Website: Click Here

We’ve known about Blatt Beer for quite some time. It was only a matter of time before we paid them a visit. While there were things we liked about our experience, there were a few draw backs that impacted the overall experience.

 

Food: The food ranged from good to decent. The biggest complaint was that the root burger had trouble maintaining its form as we were munching on them. In some cases, it would fall apart as you were half way threw. It should also be mentioned here that they only have 2 vegan options which does leave an impact here. We mostly agreed that the currywurst is the better amount the 2 especially if you’re a spice person.

 

Atmosphere: With it being a bar, it has a bar feel to it. The most noticeable things were it was very clean. The aside, it’s a bar setting. Nothing more, nothing less. 

 

Customer Service: Unfortunately this is the area where they suffered the most. While nothing rude happen with customer service, out waiter simply was not familiar with the vegan options of the restaurant. Some of us were going to try out the currywurst but when questions were asked about it such such as would it have a vegan hotdog in it, he didn’t know and made a guess saying that it wouldn’t.  Since that would be the difference between it being a entree or an appetizer, most of us got the root burger. We only found out later that it did have the hotdog, which irritated some of us. Servers need to know the menu of the establishment they work in and if they don’t have an answer, they need to go get one. More details about this incident are in the video review below.

 

This sure wasn’t the worst experience we’ve had but wasn’t the best either. The food and atmosphere were decent to good but the customer service experience holds them back from being one to remember.